Shipping policy

Shipping Policy

Last updated: [11/10/2025]

Thank you for shopping with NoDrama99!
We’re dedicated to delivering your favorite skincare products quickly and safely. This Shipping Policy outlines how we process and deliver orders placed through our store https://nodrama99.myshopify.com/ (“Site”).

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.

Note: Processing time may be longer during high-volume seasons or promotional periods. We appreciate your patience.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
We offer standard, express, and international shipping options depending on your location.

Shipping Method Estimated Delivery Time Cost
Standard Shipping (U.S.) 5–10 business days Calculated at checkout
Express Shipping (U.S.) 2–5 business days Calculated at checkout
International Shipping 7–21 business days Calculated at checkout

Delivery times are estimates and may vary depending on your location, carrier delays, or customs processing for international orders.

3. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take up to 48 hours to update after the shipment has been dispatched.

4. Shipping Locations

We currently ship to most countries worldwide.
If your location is not available at checkout, please contact us at [1983masters5@gmail.com] to confirm if we can deliver to your region.

5. Customs, Duties, and Taxes

All international orders may be subject to customs fees, import taxes, or other charges imposed by your local government.
These fees are not included in our prices and are the responsibility of the customer.
Please check with your local customs office for more information before placing an international order.

6. Delivery Issues

We are not responsible for lost, stolen, or delayed packages caused by the shipping carrier.
However, we’ll do our best to help you resolve delivery issues.
If your tracking number shows “delivered” but you haven’t received your order:

  • Verify your shipping address.

  • Check with neighbors or your local post office.

  • Contact us at [1983masters5@gmail.com], and we’ll assist you.

7. Wrong Address Disclaimer

It is the buyer’s responsibility to ensure the correct shipping address is entered at checkout.
If an incorrect address is provided and the package is returned to us, additional shipping fees may apply to resend it.

8. Split Shipments

In some cases, your order may be shipped in multiple packages to ensure faster delivery.
You will receive separate tracking numbers for each package if applicable.

9. Shipping Delays

While we strive for timely delivery, delays may occur due to factors beyond our control such as:

  • Customs inspections

  • Weather conditions

  • Courier delays or strikes
    We cannot guarantee exact delivery dates during such events but will keep you informed.

10. Changes to This Shipping Policy

We may update this Shipping Policy periodically to reflect new shipping options or carrier changes.
Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about shipping, please contact us:
📧 Email: [1983masters5@gmail.com]
🏬 Store Name: NoDrama99
🌐 Website: https://nodrama99.myshopify.com/